Amazon.com Widgets I have a hunch that people who need to improve communication could learn a lot from the game of bridge

I have a hunch that people who need to improve communication could learn a lot from the game of bridge

by gamesmaster 2/14/2008 4:35:46 PM

Let me begin by stating that, until last night, it has been roughly thirteen years since I have played the game of bridge.  At the time, I considered myself a decent player, understanding the mechanics of bidding and playing cards to capture tricks, all with the goal of earning points.  That all changed yesterday night at the all new Chicago Bridge Meetup.

As I was being reintroduced to the game, I realized I was sitting with serious players when they began to talk about conventions.  Once I realized that they were not talking about trade shows, I found out that there were so many more idiosyncrasies to the game of bridge than I had ever imagined.  Did you know that unlike euchre, which prohibits table-talk, bridge not only allows a version of table-talk through the bidding process, but actually sanctions and encourages said process?  In one night, I found out that you can communicate to your partner (and opponents) how many points you have in your hand, what your strong suit(s) are, where you may have voids and even how many aces you hold, all by "responding" to your partner's bid.  I think I held my own, although I still have yet to make heads or tails of the scoring system.

Corporations that want to increase the effectiveness of communication between project team members, sales teams or managers would do well to require them to play bridge and explore the convention systems.  By practicing the communication methods in a rigorous game-playing environment, professionals can apply the techniques into their jobs, embracing new ways to communicate more effectively.

Special thanks to John for organizing the Meetup and to Kate and Rebecca for making our foursome such a wonderful group of card players.

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2/15/2008 12:36:27 PM

Jacob Cynamon

An After-Blog Mint:

I was sharing this post with Lindy and it helped me further concentrate on the value of the "bridge convention" concept as it applies to business communication. Imagine that you send a teammate a brief email and assume that they are already on the same page as you. If you haven't had a meeting of the minds, they might reply for clarification - that's a near-best case scenario. Much worse would be if they acted based on their (incorrect) interpretation of your directive or worse yet, failed to act because they were not sure how to do so. Sound familiar? How many times have you found yourself struggling to communicate effectively by email when a quick phone call could resolve the issue? What about sitting across from someone at a conference table and feeling like you weren't getting anywhere, despite minutes or even hours of "communicating"? Next time you find this happening, think about conventions and if you might try to adapt yours.

Jacob Cynamon us

2/15/2008 7:04:41 PM

John Ashton

My thanks to Jacob, Kate and Rebecca for showing up on Wednesday to make our 1st bridge meetup a success!

As far as the concept of communication, there are different ways to communicate in bridge. The first phase of the game is bidding, in which the partners try to determine what "contract" they should be playing in: the best suit of cards for trumps, and the number of tricks they can take. There are only 15 words they can use during this process (clubs, diamonds, hearts, spades, notrump, one, two, three, four, five, six, seven, double, redouble, pass). With one partner's initial bid, the other partner's response, and their subsequent replies, they can usually arrive at a contract that is appropriate for the strength (high cards) and distribution (lengths or voids in suits) of their combined hands.

Sometimes partners will have certain "conventions" that they play; these are basically bids where the "natural" meaning of a bid has been replaced by an "artificial" meaning. This is typically because the natural bid is rarely used or useful, and the convention can provide much more useful information. For example, Stayman is a popular convention that is a response of 2C to a 1NT opening. It doesn't mean that the responder has a long suit of clubs and would prefer clubs as trump rather than playing in notrump, or that he wants to signoff at a 2-level contract because he doesn't have many points (high cards) to support his partner's notrump hand. Rather 2C means that he has a 4-card major suit, and wants to find out if the opener also does. If so, they'll have an 8-card major suit fit between them and thus wind up in a major suit game contract (this is preferable to a notrump game contract because of the advantages afforded by a trump suit). Conventions are all about sacrifice: you lose a bid's natural meaning, but do you gain something more valuable?

There are also bidding systems which can be considered conventions. "Standard American 5-card Majors", which many people play, means that when you open with 1 of a major suit (1H or 1S), you are promising at least 5 cards in that suit; thus your partner only needs 3 cards in that suit to achieve the desired 8-card fit. Conversely, if you open 1D you are only promising 4 diamonds, and you could open 1C with as few as 3 clubs. For example, you might have 3 spades, 4 hearts, 3 diamonds, and 3 clubs, and 13 high card points; you have enough strength for an opening bid, but not enough to open 1NT (15 to 17 points required). So you open 1C; depending on your partner's response you may wind up with a 4-4 heart fit, a 5-3 club fit, or if your partner can't support you (maybe he bids 1S, which only promises 4 spades), just rebid 1NT to show him you have a weak (13 or 14 points) but flat (evenly distributed) hand.

Finally, during the playing portion of the game (after the bidding), defending partners can communicate by the opening lead and response. The choice of suit for the first card of the first trick tells the partner of the opening leader that he prefers that suit for some reason. The rank of that card tells his partner a lot about his holding in that suit. For example, the lead of a K in notrump promises the Q and J; a lead of 6 probably means that the 6 is the fourth highest card of that player's longest and strongest suit, but that suit didn't contain a sequence of 3 adjacent honors, like KQJ. In a suit contract, a lead of K would only promise 1 adjacent honor, the Q.

The response to a lead can indicate that the defender prefers a different suit (if he can't follow suit and must discard a different suit), or it can indicate whether the partner likes or dislikes the suit that was led (if he follows suit with a higher or lower card), or it can indicate whether the defender has an even or odd number of cards in that suit (again by following suit with a higher or lower card).

John Ashton us

2/15/2008 7:12:14 PM

John Ashton

P.S. Under the rules of bridge, you are obligated to disclose what conventions you and your partner play, and if your opponent asks you what a particular bid means, you are obligated to explain it to him.

John Ashton us

2/16/2008 9:04:56 AM

Jacob Cynamon

John, you have exceeded my expectations with your thorough response. I'm especially intrigued by the postscript - "You are obligated to disclose what conventions you and your partner play." Very different from the business world. Imagine if everyone on a project team or in a business "disclosed" their "convention", sharing publicly their preferred communication style - I bet it would make people more effective communicators.

Jacob Cynamon us

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Jacob Cynamon Jacob Cynamon, Games Master
A games enthusiast, Jacob believes strongly in using games and play as a vehicle to build relationships, improve communication and help people grow.

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